Hospitality Organizations Recruiting Practices Changing

May 17, 2011    

Technology and the economy have changed the recruiting landscape for the hospitality industry. Based on the 2010 Compensation Data Hospitality survey results, the tactics used for recruitment have steered away from options which cost organizations additional funds. From 2008 to 2010, organizations offering increased starting rates have decreased from 29.7 percent to 14 percent.

The methods used to recruit new employees have also changed, leaning away from traditional advertising in newspapers. In 2008, 89.2 percent of organizations reported advertising open positions in the newspaper. This number dropped to 72.6 percent in 2009 and 71.5 percent in 2010.

“According to an informal poll conducted earlier this year, respondents indicated that the biggest HR challenge in 2011 would be retaining high performing employees,” said Amy Kaminski, director of marketing for Compdata Surveys, the nation’s leading pay and benefit survey data provider. “With the job market opening up, employees are looking to take their next career step.”

A recent Workplace Survey confirms this, indicating that the economy’s beginning stages of recovery are causing many to begin pursuing work again as they did prior to the recession. Employees see this as the time to take control of forwarding their career. Many of those looking for their next career move believe they will find it this year.

Voluntary turnover rates in the hospitality industry have already seen an increase between 2009 and 2010. Restaurants and resorts showed the largest increases in voluntary turnover rates. In 2009, the voluntary turnover rate of restaurants was 13.7 percent compared to 24.4 percent in 2010. The survey indicates that the voluntary turnover rate in resorts was 23.4 percent in 2009 compared to 31.3 percent in 2010. Hotel voluntary turnover also saw a large increase from 21.3 percent in 2009 to 26.3 percent in 2010.

About the Survey
Compensation Data 2010 Hospitality contains data on over 100 industry-specific job titles and more than 300 benchmark titles ranging from entry-level to top executives. Data is collected annually from hospitality employers across the country. The results provide a comprehensive summary of pay data, benefit information and pay practices with an effective date of March 1, 2010.

Compdata Surveys is the nation’s leading compensation and benefits survey data provider. Thousands of U.S. organizations provide data each year ensuring the reliability of our results. Compdata Surveys has been providing comprehensive data at affordable prices to organizations from coast to coast since 1988. For further information about the compensation and benefits surveys, contact Michelle Willis at (800) 300-9570.

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